Canon G2000 series Error Codes

Canon Printers – An Error Occured

If an error occurs in printing, for example if the paper runs out or jams, a troubleshooting message appears automatically.
Take the appropriate action described in the message.

When an error occurs, the Alarm lamp flashes and a support code (error number) appears on the computer screen.
For some errors, the Alarm lamp and the ON lamp flashes alternately. Check the status of the lamps and the message,
and take the appropriate action.

Support Code Corresponding to Number of Flashes of Alarm Lamp

Example of 2 times flashing:

(A) Flashes

(B) Goes off

Number of flashes

Cause

Support Code

2 flashes

Machine is out of paper or paper does not feed.

1000

3 flashes

Paper is jammed in paper output slot or in rear tray.

1300

4 flashes

Cartridge is not installed properly.

1470

5 flashes

Print head may be damaged.

1403

Cartridge cannot be recognized.

1471

Appropriate cartridge is not installed.

1476

7 flashes

Cartridge is not installed in correct position.

1474

More than one cartridge of the same color is installed.

1475

8 flashes

Ink absorber is almost full.

1700, 1701

9 flashes

Protective material or tape may still be attached to cartridge holder.

1890

14 flashes

Cartridge cannot be recognized.

1473

15 flashes

Cartridge cannot be recognized.

1472

Support Code Corresponding to Number of Alternate Flashes of ON Lamp and Alarm Lamp

Example of 2 times flashing:

(A) Alternately flashes

(B) Goes off

Number of flashes

Cause

Support Code

2 flashes

Printer error has occurred.

5100

7 flashes

Printer error has occurred.

5B00, 5B01

10 flashes

An error requiring a repair has occurred.

B202, B203, B204, B205

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